FAQs
What makes you different to other courier companies?
We pride ourselves on our great customer relationships, alongside our excellent customer service and complete reliability. We’re also incredibly fast, offering collection in the UK within one hour of your call.
I transport large volumes every week. Can you manage this?
Yes! Lots of our clients trust us with their high volume deliveries and specific demands. Plus, as we’re a smaller company you’ll benefit from an excellent level of service that’s great value too.
How do you calculate your prices?
They’re based on postcode to postcode, per mile, one way.
Will my delivery be insured during transit?
Yes. All UK deliveries are fully insured by RHA and CMR (conditions apply). We can also insure for higher value, give us a call for more information.
What about Europe? Will my delivery still be insured?
Yes. All European deliveries are insured as per CMR (conditions apply).
Can my shipments be tracked En-Route?
Yes. We use the business vehicle tracking system that will pinpoint a driver’s location at any time. If that fails, we’ll call the driver and ask.
What size vehicle will I need?
It all depends on the size of your delivery. If you’re not sure just give us a ring and we’ll be happy to help.
What does ADR approved mean?
It means we’ve been approved by the government to handle and transport dangerous substances or chemicals. Legal regulations are very strict regarding this type of transportation, so if you manufacture or distribute hazardous material you need to make sure any transport company you work with has been ADR approved.
Can you help with customs clearance?
Yes. Integral Transport covers the export customs procedures from the UK. We can support with customs on import delivery in some cases.
Where can I find the most expensive pot of tea in Europe?
That’s got to be Ustinov’s Bar in Koln. It cost me £6.80! Thank you very much.
